Can I purchase only one earbud or only the case if they were lost? February 9, 2022Unfortunately the earbuds and the case cannot be sold separately. If one of the parts are lost, please contact us so we can try to find a solution for you.
Which countries & area does HAKII ship to? February 9, 2022We ship to 124 countries and areas worldwide, and provide FREE shipping to 53 of them. Here are the complete list (Free shipping countries are highlighted in bold and underline) Africa Algeria, Angola Botswana,...
How much does shipping cost? And how long does it takes? February 9, 2022Please refer to our shipping policy.
Are the tax and tariff covered in the product price? February 9, 2022As there are different tax and tariff regulations in different countries, tax and tariff are not covered in the product price, and you may have to pay for them. For...
What if I need to return products ordered on Hakii? February 9, 2022If your order is within the 30 days of delivery, you can ask for returning the product and get a refund. Please refer to this page.
Do I need to register an account before placing order? February 9, 2022No you don't, however, we suggest you register one, because it will be easier to purchase and manage your orders, also we may have member-only promotion in the future.